Resolving “Unable to display folder” Error While Connecting to Exchange Server

Under some circumstances, you can not access Microsoft Exchange Server mailbox using Microsoft Outlook. Such circumstances may occur due to permission issues, corrupt OST file, or synchronization problems. In all such cases, OST to PST conversion can not take place and thus the OST file can not be updated. At this point of time, the OST file becomes orphaned and unusable. In such circumstances, manual conversion of the OST file becomes essential.

In a practical scenario, you may come across the below symptom when you attempt to access Microsoft Exchange Server 2003 or 2000 mailbox using Microsoft Outlook:
1)You can't log on to MS Exchange Server and access the mailbox. When you attempt to access your mailbox, you get either of the following errors:
a)Unable to display the folder. You do not have appropriate permission to perform this operation. You do not have sufficient permission to perform this operation on this object.
b)Unable to display the folder. Microsoft Office Outlook could not access the specified folder location. The operation failed.

After this behavior of Microsoft Outlook, synchronization process gets halted and OST PST conversion stops halfway.

Grounds of the issue:

The problem may take place if Everyone group isn't assigned Create named properties in the information store privileges to DC=Domain, CN=Configuration, CN=Services, DC=com, CN=Organization, and CN=Microsoft Exchange objects in Active Directory.

The issue may also occur if the OST file is damaged or there are some synchronization issues with Microsoft Exchange Server and Microsoft Outlook. In all such cases, you are required to work around the problem as soon as possible to get your valuable data back.

Solution

In order to sort out this problem, you need to assign Create named properties in the information store privileges to Everyone group. If you deploy ADSI Edit snap-in, LDP utility, or other LDAP v3 client, and incorrectly alter the Active Directory objects' attributes, you may come across critical problems.

The an excellent way to sort out such problems is to use third-party applications to Convert OST to PST file. These software are specifically designed to carry out in-depth scan of entire OST file and convert all its unusable objects to PST. They Convert OST file in a quick, easy, and safe way.