Exchange Email Message Sent to Distribution List Fails to Deliver

Exchange Server allows you to create distribution lists. It is basically a combination of email addresses, grouped together according to a specific criteria. It gives you a flexibility to send an email message to all user mailboxes whose addresses are included in the distribution list. On occasion, you might experience issues that prevent you to send an email message. The further reading describes such an issue, which might even compel you to remove a user mailbox. As a consequence, the corresponding .ost file can remain orphaned at client side. The data of such unusable .ost files should be restored from backup. If it is not feasible, you can Convert OST to PST and use it directly with Outlook.

For example, consider a scenario when try to send an email message to a Exchange distribution list. The operation could not be performed as it remains in local delivery queue of the server running Exchange Server. It is a typical symptom observed in Exchange Server 2000.

Cause

The issue occurs when one of the recipients in distribution list has a corrupted mailbox on Exchange Server.

Solution

You should solve the given problem by following these steps:

1-Trace out the mailbox causing the problem. For this, enable Exchange Trace utility by running Translog utility and force the connection for Exchange local delivery queue
2-Performing the above step shows a mailbox that is corrupted.
3-You should remove the affected mailbox
4-For accessing data of corrupted mailbox, you can export its data to a .pst file and then delete the mailbox. Later, you can re-import the data to a new mailbox. If this fails or is not possible, you can use the orphaned .ost file to retrieve data from. This is feasible using Convert OST software that transforms the file to Outlook usable .pst file

Convert OST to PST software are feature rich products with highly advanced algorithms to convert the orphaned .ost file. Such tools are secure at use and provide you graphically rich user interface. These applications can be used without any prior technical skills.

Advanced OST PST Converter is a reliable utility to perform safe and complete Convert OST using high-end algorithms. It is an advanced tool that converts unusable Exchange OST file to a Outlook usable PST file without affecting the actual contents of the file. The tool supports Microsoft Outlook 2010, 2007, 2003, 2002, 2000, 98 and 97.